“We are committed to providing each and every client the utmost in Customer satisfaction and responsiveness through people-oriented Processes and quality systems. We give your business a world class BPO solution that fits like a glove - one that can be expanded to meet your growing demands, contains cost and is fully accountable.”

At Crosslinkz each project is approached individually. We use bespoke in-house software to capture each project. We data capture using as many pre-defined field, field validations, formulas, lookups and pre-defined field to assure error free capturing.

We also do not make promises like other companies on 99.99% accuracy rates. We believe accuracy rates are dependent on the legibility of handwriting as well as the demographics of the campaign. For further critical data we are also able to double key. This is often required with critical analytical data or for data relating to monetary value. For all information requiring capturing of addresses, we PAF verify on entry as standard. Other lookups such as electoral role and customized lookup can easily be implemented into each data entry & data capture project.

Crosslinkz are unique in their approach where solutions are carved around the client's requirements. We have the state of the art infrastructure, security and turn around times making it an ideal partner in all your data capture and data entry or your Call Centre requirements.

HEAD OFFICE
PROCESSING CENTRE
24 HOUR POWER BACKUP
150 SEAT STATE OF THE ART FACILITIES
OPERATIONS, RUNNING 24 HOURS A DAY 7 DAYS A WEEK
TURNAROUND TIME AS PER CLIENT'S REQUIREMENTS

SECURE SSL FTP'S
SECURE SSL FILE TRANSFER
SECURE FACILITIES
PHOTO ID'S
SECURITY GUARDS
OPERATOR ACCESS RIGHTS
DISASTER RECOVERY
DVR LINKED 24 HOUR CAMERA’S FOR SURVELIENCE

DATA- SECURE RECEIVING / SENDING
DEDICATED FULL TIME OPERATORS
FULLY TRAINED STAFF
PAF VERIFICATION AT KEYING STAGE
HIGH VOLUME CAPACITY
QUICK TURNAROUNDS.
WEEKEND AND OVERNIGHT PROJECT AT NO ADDITIONAL COSTS
BESPOKE OUTPUT FORMATS AS WELL AS STANDARD
2MBPS DEDICATED LEASE LINE
PREDICTIVE DIALER

Hitesh Bansal: Electronic & Telecommunication Engineer and a graduate from Oxford, London (U.K.), having a vast experience in marketing and human resource management. Crosslinkinz is a brain child of Hitesh, which came into existence because of his confidence in the outsourcing industry. He also held the position of ExecutiveDirector (Marketing and Sales division), Classic Hotels, one of the reputed business house in Chandigarh, which was followed by a stint with Classic Builders in India. He has travelled extensively to various countries to finalise the production processes and technical details of various overseas projects.

Rahul Jindal: A founder partner of Crosslinkz, he heads the technical & production team. He is a Law Professional and Commerce Graduate with E-Commerce Hons., also a Certified Legal Outsourcing Professional and the sub-editor of one of India's first legal awareness magazine, Law teller. He has vast experience in handling projects requiring management and processing of huge data volumes.

Shobhit Anand: Mr Shobhit started his carrier working within the Communications Sector on Campaigns for UK telecommunications to Marketing Research and US Mortgage to Australian Holiday packages, until he was head hunted to work as a Business Development Manager for an International BPO in Gurgaon. Shobhit has been since Business Development for a major Corporations like DCC,Convergys, EXL Services and DELL through his working carrier, he needed a new challenge and thus joined Crosslinkz as the Head of New Business in 2009.