India accounts for over 40% of the global BPO market. Of the top 10 BPO destinations in the world, five are in Asia, with India's dominant share ensuring that nearly 26% of South Asia's exports come from services. Within services, the key segments are business process outsourcing and short- term migration.

Inbound telemarketing and outbound telemarketing involve direct sales and promotion of your company's products or services. Inbound telemarketing involves various aspects of customer service. Incoming calls from your customers and prospects are received by our inbound telemarketing representatives. Outbound telemarketing uses professional telemarketing agents to call businesses and consumers to discuss your promotions. Automated telemarketing services such as broadcast messaging provide a cost-effective service option for long term or short term telemarketing campaigns.

Telemarketing is a powerful route to market, used by a huge range of organisations. Used intelligently in conjunction with digital and other direct channels, telemarketing has become more effective than ever. As part of an integrated, multi channel approach, high quality telemarketing has a multiplier effect, driving up conversion rates to levels that simply can’t be matched by any other means.

• Telemarketing lead management
• Lead Generation Services
• Decision Maker Contacts
• Appointment Setting Services
• Debt Collection Services
• Database Selling Services
• Market Intelligence Services
• Product Promotion
• Research Surveys and Polling
• Customer Satisfaction
• Telephone and Web Based Business Development
• Up Sell/Cross Sell Campaigns
• Direct Mail Follow-up Services
• Seminar Population

Apart from telemarketing products, India's offshore call centers also offer many other inter-related services such as:

• Telebanking
• Direct response television
• Customer service management for international banks, software firms, telecom service providers, credit card companies etc.
• Airline ticketing and reservations
• Database cleansing and updating
• Third party verification
• Record verification
• Fraud detection /prevention Calls
• Welcome / thank-you calls
• Continuity sales calls
• Any kind of message delivery

We understand that your company always needs to present itself intelligently, articulately and professionally to your market, regardless of whether a prospect is speaking with the CEO or with a telemarketer working on your behalf. Our telemarketing service representatives recognize that they are conducting business for you, and strive to represent your company's image, brand, products and services. Our telemarketers are trained sales and customer service professionals, performing a service for your clients, customers and company.